Terms and Conditions

General Terms and Conditions

(While visiting our website for direct purchase of any product and services offered in the website)

By visiting our website and/or making a purchase, you engage in our services and agree to adhere to the following terms and conditions. These include all additional terms and policies referenced herein. These Terms apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access the website or use any services. If these Terms are considered an offer, your acceptance is strictly limited to these Terms.

Any new features or tools added to our website are also subject to these Terms. You can view the latest version of the Terms at any time on this page. We reserve the right to update, modify, or change these Terms by posting the changes on our website. It is your responsibility to review these Terms periodically for any changes. Your continued use of the website after such changes indicates your acceptance of the revised Terms.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your region, or have the necessary consent to allow any minors under your care to use the website.

You agree not to use our products or services for any illegal or unauthorized purposes and to comply with relevant laws, including intellectual property laws. You are prohibited from transmitting harmful codes or viruses.

Failure to comply with any of these Terms may lead to immediate termination of your access to the services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time, for any reason.

You acknowledge that your content, excluding payment information, may be transmitted unencrypted across networks. Your payment information will always be encrypted during transactions.

You agree not to copy, duplicate, sell, resell, or exploit any portion of the service without express written consent from us.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not liable for any inaccuracies or omissions in the content on this website. The material provided is for general information purposes and should not be used as the sole basis for making decisions. Any reliance on this content is at your own risk.

We may modify the contents of our website at any time, but we are not obligated to update any outdated information. You are responsible for checking for any updates or changes.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and services may change without prior notice.

We also reserve the right to modify or discontinue the services (or any part of them) without notice at any time.

We shall not be held liable for any modifications, price changes, suspensions, or discontinuations of our services.

5. PRODUCTS OR SERVICES

Some products or services may only be available online and in limited quantities. These may be subject to specific return or exchange policies.

We have made every effort to display our products as accurately as possible; however, we cannot guarantee that the color or image representation on your screen will match the actual product.

We reserve the right to limit sales of our products and services to any person, location, or jurisdiction. This will be decided on a case-by-case basis. We may limit quantities, and product descriptions and pricing are subject to change without notice.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any orders placed with us. We may limit or cancel orders based on customer account information, billing address, or shipping address. You agree to provide accurate and current purchase and account details for all transactions.

You agree to keep your account information, including email, credit card details, and shipping address, up to date.

Please refer to our Return Policy for more details.

7. THIRD-PARTY LINKS

Our website may include links to third-party websites. We are not responsible for the accuracy or content of these third-party sites and do not endorse them. You should review the policies and practices of these third-party sites before engaging in any transactions.

We are not liable for any damages arising from purchases or use of third-party products or services.

8. USER COMMENTS AND FEEDBACK

By submitting content or feedback (e.g., contest entries or ideas), you grant us the right to use, edit, publish, and distribute such content without restriction. We are not obliged to keep any comments confidential, pay for them, or respond to them.

We may monitor, edit, or remove content that violates any laws or is considered inappropriate.

9. PERSONAL INFORMATION

Your personal information is handled as per our Privacy Policy, which can be reviewed on our website.

10. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or inaccuracies on our website, including product descriptions, pricing, or promotions. We reserve the right to correct any such errors and to cancel orders if necessary.

We are not obligated to update or clarify information unless required by law.

11. PROHIBITED USES

You are prohibited from using the website for unlawful activities, infringing on intellectual property rights, transmitting harmful code, or engaging in any conduct that disrupts the service.

We reserve the right to terminate your access for violating any of these conditions.

12. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee / warranty in case of any miscues of our products by you.

Our liability is limited to the maximum extent as permitted by law.

13. INDEMNIFICATION

You agree to indemnify Okaya Power Pvt. Ltd., its affiliates, officers, agents, and employees from any claims or damages arising from your violation of these Terms or applicable laws.

14. TERMINATION

These Terms will remain effective until terminated by either you or us. You may terminate the agreement by ceasing to use our services. We may terminate your access at any time if we believe you have violated these Terms.

15. ENTIRE AGREEMENT

These Terms, along with any related policies, constitute the complete agreement between you and Okaya Power Pvt. Ltd. regarding the use of our services, superseding all prior agreements.

16. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws applicable in India, specifically governed by Okaya Power Pvt. Ltd., located at D-7, Udyog Vihar, West Delhi, India 110041.

17. CHANGES TO THE TERMS & CONDITIONS

We reserve the right to modify or update these Terms at any time. Any changes will be posted on our website, and your continued use of the website signifies your acceptance of these changes.

18. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at: care@okaya.in

Please feel free to contact us at +91 9818909090.